Finance Options

Just select the finance option on the checkout page or let the sales consultant know if you're buying in our showrooms/ store.

To apply for online finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however we will require the employment details of your spouse/partner in order to process your application.

Your monthly repayments will begin one month after your purchase has been delivered.

No. There are no arrangement fees or hidden extras.

Applying for online finance couldn't be easier or more convenient. When you buy online from Wallace Allan Limited you have the choice of applying for finance by adding your purchase to the shopping basket, selecting the finance option, and completing an online application form. Just follow the simple instructions, entering your personal details as required and we'll do the rest.

The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be advised of how to sign the finance agreement and you will also receive an email confirming these details. Please read the agreement carefully checking that all the details are correct, then either electronically sign the agreement or print and sign the agreement in both boxes. Post the signed agreement to the address shown on the covering letter of the agreement.

Following receipt of your finance agreement and a few additional checks, your goods will be dispatched.

Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement. If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the finance agreement Wallace Allan Limited will be notified and you need do nothing more. If you choose to print and return your agreement you should print the agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the finance agreement.
Note that products will not be allocated to your order until your completed and signed agreement is returned and received by V12 Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.

In addition to credit scoring, we also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though we are unable to provide you with a main reason for decline of your application, it is usually based on one, or a combination of the following:

Your credit score (note that every finance company will score you differently)
Adverse credit reference agency information
You are considered to be overcommitted
You are aged under 18
Your existing account performance with other lenders

Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

You have the right to request a copy of the information held about your financial standing from any of the CRAs. Making this request is free of charge. You can make a request verbally or in writing. The CRAs also usually provide an online form you can use to apply. If you make your request verbally, we recommend you follow it up in writing to provide a clear trail of correspondence. It will also provide clear evidence of your actions.
If you make your request in writing, your letter should include:

Your full name;
Any other names you have used or been known by in the last six years eg your maiden name;
Your full address including postcode;
Any other addresses you have lived at in the last six years; and
Your date of birth.

You should keep a copy of your letter and you may want to send it by recorded delivery to demonstrate that your request has been sent and received. Unless the CRA needs more information, they have one month from receiving your request to respond. In certain circumstances they may need extra time to consider your request and can take up to an extra two months. If they are going to do this, the CRA should let you know within one month that it needs more time and why.
Sometimes the CRAs need more details from you before they can send you the information held on your file. For example, they may need proof of your name and address from a utility bill or bank statement. This is important to make sure that no one else gets your information by mistake or to check that no one else has fraudulently applied for your credit reference file. The CRAs do not have to send you your file until they get this information.
The addresses of the CRAs are:

Equifax Ltd
Customer Service Centre
P.O. Box 10036
Leicester
LE3 4FS
0800 014 2955



Experian Ltd
Customer Support Centre
PO Box 9000
Nottingham
NG80 7WF
0800 013 8888



TransUnion
Consumer Services Team
PO Box 491
Leeds
LS3 1WZ
0330 024 7574

Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications.

In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant.